Overview of some important links @ HCL

After the transition of the “Collaboration Lounge” from IBM to HCL it was a little bit complicated to find the correct links for doing the work. I try to summarize them in this post.

Information about the acquisition: https://bit.ly/2MqWwEX

Overview of HCL Software Products: https://www.hcltech.com/software

HCL Customer Service Portal: https://hclpnpsupport.hcltech.com/csm

HCL Custer Profile Site: https://bit.ly/2IAoLA2

HCL FlexNet Download Center: https://bit.ly/2AWsDqO

HCL Software Product Documentation: https://bit.ly/2LGfkQX

HCL Customer Support: https://support.hcltechsw.com/csm

HCL Demo Portal: https://demoportal.hclpnp.com/#/login

HCL Software Customer Idea Portal: https://bit.ly/30Vg35D

HCL Digital Solutions: https://www.cwpcollaboration.com/#

HCL Knowledge Base: https://bit.ly/2Oz4myT

HCL Forums: https://bit.ly/2OBqYig

HCL Customer and Partner registration: https://registration.hclpartnerconnect.com/

HCL Software Partner Pack: https://bit.ly/2VqJA69

HCL License Agreements: https://bit.ly/2IAC0kd

HCL Product Ideas: https://domino-ideas.hcltechsw.com/

HCL Support Cases ( previously with IBM ): https://bit.ly/2MJhwqK

If you miss some links please comment this blog post. I’ll add them ASAP.

 

 

HCL Traveler 10.0.1.2 available with important content – especially for iOS

The most important “feature” is that new APNS p12 certificates – which will expire in Juni 2020 – are included in 10.0.1.2. There are also updates in the database structure so if you are using an Enterprise Database you have to go through some configuration steps listed here: http://help.hcltechsw.com/traveler/10.0.1/UpdatingTheEnterpriseDatabase.html

The version 10.0.1.2 does not require HCL Domino 10.0.1 but at least Domino 9.0.1 FP8.

A complete listing about the fixes can be found here.

Especially for iOS users the administrators must be aware of the following issues

( https://support.hcltechsw.com/csm?id=kb_article&sysparm_article=KB0069584 ):

Starting with HCL Verse 10.0.7 for iOS (when it is available), the application is now transferred to an HCL Technologies Apple account and is signed by an HCL-owned certificate.

Expect the following changes:

  • The Verse application is being rebranded to HCL Verse. Not all references to IBM have been removed in this release.
  • The Verse application will no longer be able to access any data that the previous IBM signed versions had stored on the keychain. Therefore, you will be prompted for your password after you upgrade to 10.0.7 and launch the application for the first time. If you choose to remove an existing version and then install 10.0.7, then the user will be required to reconfigure the client. This is not a change in behavior. However, for reasons stated below, we recommend you upgrade over your previous version of the Verse application. Note that the same applies when upgrading from the IBM ToDos application to the HCL ToDos application (when available).
  • The device ID generated by iOS will change (clients managed by IBM Maas360 and MobileIron are not affected). Moving to the HCL account caused a change in the development team ID for the IBM Verse application. This team ID is input to the Apple API that the application uses to generate a unique device ID. The result is a different device ID which will be used when communicating with the Traveler server (in the form HCL_IOS_xxxxxxxxxx). After installing 10.0.7, the client application will look like a new device to the Traveler server. You can see your new device ID on the About screen under Verse settings, the user’s Traveler home screen or in the Traveler Administration view. A new device ID will have the following effects:
  • After you install 10.0.7 (either new or as an upgrade), the device will re-sync because Traveler treats the device as a new device because of the device ID change. You will see all mail in the all folders disappear and then start to re-populate. There is no way to avoid this re-sync, so plan accordingly.
  • A new profile document will be created for the new device ID (HCL_IOS_xxxxxxxxxx) by the Traveler server. This means all your preferences (things like days to sync, signature, etc) will be set to the defaults. However, if you take the recommended approach of upgrading (installing 10.0.7 over the top of a previous version), the Verse application will recognize the previous install and push all of your local preferences up to the server so that the new profile document is populated with your device preferences rather than the defaults.
  • If device approval is enabled on the Traveler server, the IBM Verse client may need to be re-approved depending upon the automatic approval settings.
  • The old device id (IBM_IOS_xxxxxxxxxx) will appear in the user’s device list until it is either reaped by the Traveler Server due to inactivity or deleted by the Administrator
  • The user may see duplicate notifications on the device for a period of time, typically 24 hours from the upgrade, because both the old and new device IDs are active on the server. There is no way for the new application to tell the server to stop sending notifications for the old device ID. After that period, the Traveler server will mark the old device as offline and stop sending notifications to the old device ID.

IBM Verse for Android is not affected by this change.

‘The future of Collaboration Solutions under HCL’ including news about Notes/Domino V11

A great summary of the future of the collaboration solutions currently hosted by IBM was given by Uffe Sorenson (HCL Global Director) and Paul Withers (Lifetime IBM Champion). Of course not all details could be told in fact of the actual contract but some of them are more than worth to read:

  • Domino application templates, which have been neglected for far too long, will receive some well-deserved attention. We’re talking revitalising existing templates and the development of new ones. These will have two aims – to provide organisations with common applications ready for use out of the box (holiday leave requests, document libraries, etc.), and secondly to act as a springboard for developers to customise further. These will be made available via a ‘digital solutions store’ – or in other words, an app store. It goes without saying they’ll be browser and mobile ready.
  • There will be a new thin desktop client based on WebAssembly technology. It sounds like WebAssembly will be used to provide a common code base for many types of client, such as IDMA/Nomad (Notes apps on the iPad), the Notes browser plug-in, and the Verse mobile client.
  • Anyone currently with the ‘IBM Champion’ accolade will be become an ‘HCL Master’. Further to this, HCL affirmed the great importance they attached to the community as a whole, and will continue to support user groups such as ICON UK.
  • In terms of licensing, all existing software and support contracts with IBM will continue as they are. The earliest potential changes to the licensing model would be with the release of Domino 11 in November/December 2019, which will have an emphasis on simplicity (‘no more sub-capacity licensing’!).
  • Moving forward, Verse will be the primary email client being developed – with a particular emphasis on Verse On-Premise. Other current methods will still be supported though, such as Outlook and mobile (via Traveler).
  • Notes/Domino as a whole is in quite a healthy place, with over 180 clients returning back to the platform in Q4 2018!
  • There will be a new Designer client, and low code application development will be via a new visual builder environment. It was suggested this could be a development of HCL Leap, however that’s by no means confirmed.

HCL are showing every sign of refusing to let up on Domino’s momentum built up over the past year or so, which is very encouraging. Get in touch if you’d like to have a chat about what this means for you and your Domino investment.

https://www.ovalbusinesssolutions.co.uk/2019/05/25/the-future-of-collaboration-solutions-under-hcl/

Regarding this statement a lot of great features will be available in IBM Domino V11 which is announced in Q4 2019:

  • Domino DirSync
    • will pull informations about users and groups directly from the AD ( including renames )
  • Domino “DAOS on Steroids”
    • a single cloud instance for each object per database replica set
  • Domino HTTP authentication against the ID Vault
    • no sync between the Notes ID and the HTTP password required
  • Recall undelivered scheduled mail
  • Domino Language Kits will be available on day 1 of Domino V11

So great times are coming for our community !! Stay tuned 😉