This week I had the issue that a customer has enabled IPS for any outgoing http/https traffic which caused a non-working DOMI integration because the token could not be approved.

With a very helpful link from the HCL Support the issue could easily be solved by whitelisting the request to “integration-auth-token.hcltechsw.com” on port 443.

What we could see was that only inspecting the token broke it and DOMI did not work. So make sure if you have enabled IPS to whitelist the named site.