Users using IBM Connections Mobile will stop receiving Apple Push Notification Service (APNS) notifications after the certificates expire on July 21, 2019 (7/21/2019)
Due to some security updates in the Android 8 and Android 9 OS sometimes Verse users are locked out during the initial sync.
In the latest Android security update changes were made that affect the response flow for Android’s Device Administrator capability. These changes are causing the Verse Android application to believe that the Device Administrator is not fully enabled and communicating this to the IBM Traveler server which is then locking out the users from further synchronization.
The error message the user may encounter might look similar to the following:
” Device Android_6216408d7fda7bb3 for User ID CN=USERXXXX is locked out for security reasons. Device security violation(s): Device Password, Wipe.”
If a user experiences this situation they should:
Open the Android Settings application and search on “device admin apps”
Tap on the result to open the “device admin apps” settings screen
Tap the IBM Verse Security entry and select Deactivate, to disable the IBM Verse device administrator temporarily.
Tap the IBM Verse Security entry and select Activate.
At this point the initial configuration that had been started will be removed and the user can launch the Verse app to go through initial configuration again and this time will be able to successfully complete the setup without being locked out.
IBM is working on updates to the Verse Android application to respond to this change in Android and will provide an updated version to resolve this issue shortly.
On June 30, 2019 IBM will end support for the IBM Connections Editor mobile application and remove it from the Apple and Google app stores.
Effective June 30, 2019 IBM will no longer support or feature the IBM Connections Editor application for mobile devices on the Apple or Google app stores. Customers will no longer be able to download the application to their devices; however existing installations on phones or tablets will continue to work and usage is covered under the included license.
Please note that starting June 30, 2019 IBM will no longer support the IBM Connections Editor application.
Since IBM released the IBM Connections Editor, enhancements in the respective mobile operating systems made it possible to better integrate office document editors of choice which reduces the need for a dedicated office suite. IBM Connections mobile users can open documents in their preferred office editing application via the “Open In’ command; alternatively iOS users can also use the Apple Files app on their devices to conveniently open or edit IBM Connections documents there.
Link to the official IBM announcement: https://www-01.ibm.com/support/docview.wss?uid=ibm10791201&myns=swglotus&mynp=OCSSYGQH&mync=E&cm_sp=swglotus-_-OCSSYGQH-_-E